Based on our Industry standard Service Management tool, SmartBags is a solution for airline or airports who want more than just a BRS tool.  With SmartBags we manage the baggage service from receipt, to delivery with interfaces to all major baggage messaging and reporting tools.

The concept allows the baggage manager to take charge of all aspects of baggage delivery and for these steps to be configured into SmartBag for a total baggage solution.  This includes reconciliation, rebooking, search and locate, claims, customer access etc..